It’s important to us and to you that your case is handled professionally and consistently. Here at Libertana, we work in your best interests, with the goal of improving seniors’ health and wellness by meeting their every need and ensuring the highest quality of life.
We take a collaborative approach to plan, coordinate, monitor, and evaluate a wide variety of services required to ensure the health and overall needs of you or your loved one.
When you start your journey with us, we will assign you a Registered Nurse Case Manager. The RN Case Manager begins the treatment process by first completing an evaluation based on the physical, emotional, and social needs of the patient. They will then schedule the assessment with both the buying and receiving customer.
The evaluation includes:
- Safety review of the home
- Complete physical assessment, including current medications
- Verification of medications, treatments, and physician orders
After the evaluation is completed, the RN Case Manager will then work with the client’s physician to devise a treatment plan best suited for that individual. After this plan is carefully completed, the Registered Nurse Case Manager will contact the patient to review the results of the evaluation, discuss the individualized service plan, and work with the patient and family members to schedule services.
Our RN Case Managers are very sensitive to the fact that our clients are making significant changes to their lifestyles. Therefore, our RNs devote considerable efforts to minimize the required adjustments.
The RN Case Manager remains a constant asset to the home care team. By supervising and/or participating in all future care, the RN Case Manager continues to be a companion and stable force in the home care process.
Get peace of mind knowing our case management services are in place to better serve you and your entire family. We walk you through the process and keep your apprised of all progress, thanks to a devoted team that puts you first. Call us today to learn more about our case management services.